Vol.83

A variety of notifications such as bank notification texts, credit card payment texts, and shopping mall advertising texts arrive on our smartphones countless times a day. This was made possible by the development of a system called the unified messaging system(UMS). How is a UMS sent? How far will it develop in the future? Let's listen to the story of Kim Jae-seok of the M&Wise Business Solution Team who wants to spread UMS around the world.A variety of notifications such as bank notification texts, credit card payment texts, and shopping mall advertising texts arrive on our smartphones countless times a day. This was made possible by the development of a system called the unified messaging system(UMS). How is a UMS sent? How far will it develop in the future? Let's listen to the story of Kim Jae-seok of the M&Wise Business Solution Team who wants to spread UMS around the world.

Hello, please give a brief introduction of yourself to our readers.

Hello, my name is Kim Jae-seok of the Business Solution Team. I am still a new employee, as I have worked for the M&Wise for just six months. I did not major in IT, but I saw that the IT industry has a bright prospects and a bright future, so I joined M&Wise.

What kind of work are you in charge of at M&Wise, and what is your current focus?

The work of the Business Solution Team is to showcase UMS (the unified messaging system) developed by M&Wise and to win contracts with other companies. Currently, I am working on introducing and explaining what UMS is to customers who inquire about it. UMS introduced in this way is planned to be delivered to customers’ internal systems next year.

What is M&Wise’s representative product or service?

M&Wise is a company specializing in total communication solutions and services. UMS, which I mentioned earlier, is the representative product of M&Wise, and it is a solution that effectively distributes messaging channels (email, text, notifications, push, etc.) in one place. In addition, we are an official dealer for the Kakao biz messaging services, Notification Talk, Friend Talk, and Kakao Sync, and we provide various types of messaging services as an official reseller of text services, Kakao Pay identity authentication, and electronic document delivery services.

How is the UMS solution being used today?

Currently, our UMS is being delivered to the entire financial industry, including banks, credit card companies, and insurance companies. Take K Bank as an example where we have completed the UMS project. One of K Bank's main goals was to advance its financial infrastructure through projects and provide real-time customized services across all channels. M&Wise provides real-time customized notification services through various channels through UMS and has also built electronic marketing tasks, including real-time floating banners and mobile direct messages (DMs), which were previously unavailable.

What got you interested in working with UMS solutions?

It began when I started to wonder about how the notifications and text messages that I usually received were sent. Through this UMS solution, I was able to respond to inquiries from various customers. I think the biggest attraction is meeting people from various industries, including public, financial, service, and general companies, and to have various perspectives and insights through collaboration with practitioners.

Could you tell us your company’s top three strong points?

First, to become a leader in messaging, we constantly invest in better products or services. Second, large companies come and ask for cooperation because we have strong product technology. Lastly, ours is an employee-friendly company that strives to improve the welfare of its employees by creating a “pleasant workplace” organization.

Are there any memorable episodes that you have from your work?

Not long after I joined the company, there was a big project announcement. I had to write a project proposal to win an order, but I was suffocated by RFPs (request for proposals), which I was seeing for the first time, and the work of writing proposals. I was at a loss as to how to write them, but I wrote slowly and completed the proposals one by one while receiving instruction from my team leader and fellow employees. Fortunately, we landed the big project, and the team leader praised me, saying, "Good job." And when my colleagues said, "Thank you for following our instructions so well," I felt confident that I could do this job well.

What kind of employee are you in the company?

I still consider myself to be a rookie. As I do my job, I greatly feel what I lack. However, I want to learn more and grow like “a dog that can recite a poem if it spends three years in a village school.” In three years, I want to become a specialist, not a rookie, and introduce UMS widely to the world.

What skills does someone need to join M&Wise?

First of all, since it is an IT company, it is helpful to have an IT-related certificate. For example, a certificate such as information-processing engineer. Second, understanding Java, a programming language, is of great help in performing solutions or service tasks. And last but not least, it is important to have an attitude that corresponds to the core values of M&Wise: creativity, positiveness, passion, and commitment.

What dream or goal do you want to achieve at M&WISE?

From the point of view of winning contracts with companies, my goal is to achieve sales of 100 billion won. I would like to contribute to creating luxury solutions by strengthening product functionality for customer needs. Ultimately, I want to help us grow into a company that everyone knows and wants to work for.

Any messages to our ICT industry Hot Clips readers?

Thank you for giving me the opportunity to introduce M&Wise to you. We are a company that has grown by constantly moving forward and striving since the company’s foundation to help customers succeed. We will continue to vigorously move forward so that one billion people and 10,000 companies can use our service. So, please take a lot of interest in us. Thank you.